Frequently Asked Questions

Everything you need to know. Can't find an answer? Talk to our team.

General
DIGOI is an AI-powered Garage Management Software platform built for Indian automobile workshops and service centers. It replaces paper-based processes with a fast, cloud-based system handling job cards, GST billing, inventory, appointments, analytics, and more — all from one dashboard on any device.
DIGOI is designed for independent garages, multi-branch service centers, two-wheeler and four-wheeler workshops, fleet maintenance workshops, and any automobile service business in India — from 10 to 500+ vehicles per month.
Not at all. DIGOI is designed for garage owners and service advisors, not IT professionals. Our onboarding team sets everything up for you and trains your staff. Most workshops are fully operational within 30 minutes of sign-up.
Yes. DIGOI runs in any browser on Android, iOS, laptop, or desktop — no app download needed. Mechanics update job cards from their phone on the floor while managers oversee everything from a desktop.
Yes. DIGOI supports multi-branch operations with a centralised dashboard — view and manage all branches from one login with branch-level data separation and combined reports. Contact us for multi-branch pricing.
Pricing & Plans
DIGOI is in early access; pricing is shared directly with garages during the demo. We offer monthly and annual plans based on workshop size and features needed. Book a free demo to get a personalised quote.
Yes. We offer a free demo session showing the full platform in action. Early access users also get an extended trial period. Email info@voius.in for details.
We offer a 7-day satisfaction guarantee on your first paid subscription. For annual plans cancelled after 7 days, a pro-rata refund is issued for remaining full months. See our Refund Policy for full details.
GST & Billing
Yes. Every invoice auto-calculates CGST, SGST, and IGST based on the service/parts category. Invoices are in the correct format for GST filing, and you can export monthly GST summary reports directly from the platform.
Yes. Add your garage logo, business name, address, GSTIN, and contact details to all invoices. Share as PDF via WhatsApp, email, or print directly from the platform.
Yes. DIGOI handles B2C invoices (individual vehicle owners) and B2B invoices (fleet operators, insurance companies) with the correct GST treatment, including capturing the customer's GSTIN for B2B transactions.
Data & Security
Your data is stored on Google Cloud infrastructure with automatic backups, HTTPS/TLS encryption in transit, and AES-256 encryption at rest. We do not sell or share your data. See our Privacy Policy for full details.
Yes. Export customer data, job card history, invoices, and inventory in Excel/CSV format at any time from your account settings. Your data belongs to you.
Email info@voius.in with subject "Data Deletion Request". We process verified requests within 30 days. See our Data Deletion Instructions for the full step-by-step process.
Support
All DIGOI users get WhatsApp & phone support (Mon–Sat, 10 AM–6 PM IST), email support with 24-hour response, and access to video tutorials and documentation. Free onboarding and setup assistance is included for every new account.

Still Have Questions?

Our team is happy to walk you through anything in a live call or demo.